All businesses have processes. They consists of all the individual components and building blocks that makes the business work.
Levels of BPM: WHO? Who are those responsible for the processes? WHAT? What are the tasks that needs to be accomplished? WHEN? How long it takes to accomplish the tasks.

The use of Technology in BPM: Technology helps organizations enable business agility via process automation and optimization. As detailed in this course, BPM is a methodology of improving processes to get better results while the introduction of technology into the process is a means of execution that makes the process more efficient in terms of cost and the overall resources used to deploy the task.

Benefits of BPM includes; increasing return on investment; Business Agility; Customer Satisfaction; Boosting Employee Morale.

The overall content of this training consists of developing the way organizations manage and improve business activities. It can involve making enhancements or overall changes in the way processes work in an organization.